Stay up to date with events around the world that can impact the delivery of your international shipments
We updated our TNT Europe terms and conditions of carriage, effective 1 June 2021. Go to terms and conditions of carriage. Use of TNT services from 1 June constitutes acceptance of the updated terms, unless expressly agreed otherwise.
Given the current pandemic situation, we are now obliged to allow personal presence of employees and other workers at the workplace only, if the PCR test, antigen test or the preventive test for the presence COVID 19 has been undergone in the last 7 days with a negative test result. More information on personal data processing you can find here.
To continue providing our customers with the best possible service during this time, we are implementing a temporary surcharge on all FedEx Express and TNT international parcel and freight shipments, from April 6th until further notice. The surcharge does not apply to domestic intra-country shipments.
Due to limited cargo capacity available in the market, we are currently experiencing a huge demand for shipments from Europe to the US, Canada and Latin America, particularly driven by urgent medical and healthcare shipments.
In order to ensure our continuous operation in such a constrained environment, we are implementing extra measures to control the demand, such as:
We would like to underline that we are open for business and we will continue to accept Express shipments (TNT and FedEx) as well as FedEx economy shipments within the 100kg restriction
We are updating our town listing and postcodes for generating collections/shipping labels to/from Ireland. This is effective August 24, 2020. Check how to update the postal codes here.
Our intra-Europe Express next day shipping services are returning back to normal transit times for the majority of markets. Some quoted transit times may still be impacted and subject to delay.
For more detailed information on service impact, please click here.
In the face of unprecedented challenges we can help you react quickly to logistics challenges your business may face. Find out how to build resilience into your operations, and continue to ship successfully with our guide.
The impact of COVID-19 is causing local, state, and national governments in Europe and around the world to issue work and travel restrictions on a daily basis, which are impacting the ability of all FedEx group companies to meet our high standards of service. TNT will continue operating as such restrictions and regulations allow, but we may not be able to meet the published delivery times for some of our products, due to events beyond our control. We are grateful to our customers for their patience and support during this time, and our teams are doing everything they can to ensure we continue to deliver for you all in these challenging times.