Additional services and surcharges
Does your shipment require extra attention? TNT offers a wide range of additional services to handle your requirements. Take into consideration mandatory surcharges that apply to every shipment.
Additional services
Collection and delivery
- Priority
- Remote area service
- Residential delivery service
- Resolved wrong address
Shipment handling
- Packaging
- Weight
- Non-conveyable
- Exceeding dimensions
- Non-stackable
- Book slot storage
Special goods transport
- Dangerous goods/hazardous
- Dry ice
- Limited quantities
- Excepted quantities
- Lithium batteries
- Biological substance (Category B)
Additional services fees
Surcharges
Surcharges are additional charges that are mandatory and applicable to your TNT shipments. When shipping consignments with TNT, the following surcharges apply:
Fuel surcharges
TNT applies an index-based fuel surcharge to every shipment.
Updates to our surcharges (effective 13 January 2025)
NEW: U.S. Inbound Processing Fee
Effective 13 January 2025, a charge of €1.35 per shipment is assessed on U.S. import shipments in connection with the processing of those shipments for clearance.
Updates to our surcharges (effective 6 January 2025)
1. Additional Handling Surcharges (AHS) - Weight*
- Updated from €20 to €40 per shipment
2. NEW: Unauthorized Charge - Dimensions*
- Introduction of Unauthorized Charge of €400 per shipment for extremely long or bulky items that exceed the following dimensions:
For parcels (packages:)
Length is greater than 274cm, or
Length plus girth is greater than 420cm (girth = 2x width + 2x height)
For freight (palletised items):
Length is greater than 302cm
Important: TNT shipments exceeding these limits may not be accepted into our network and could be refused by the driver or returned to the sender. If found in our network, these items will be subject to the Unauthorized Charge. You may contact Special Services to discuss possibilities for shipments that exceed these limits. For shipments not exceeding these limits, other dimension-based surcharges may apply, such as Non-Conveyable (SNC) or Exceeds Dimensions (SED).
* To learn more about our Additional Handling Surcharges and how to avoid them, you can read more here. You may also refer to our packing tips and packaging guidelines at tnt.com.
3. Remote Area: Out-of-Delivery Area and Out-of-Pickup Area
- Adjustments to postal codes where these surcharges apply. Find full details here.
Updates to our surcharges (effective 6 January 2025)
1. Additional Handling Surcharges (AHS) - Weight*
- Updated from €20 to €40 per shipment
2. NEW: Unauthorized Charge - Dimensions*
- Introduction of Unauthorized Charge of €400 per shipment for extremely long or bulky items that exceed the following dimensions:
For parcels (packages:)
Length is greater than 274cm, or
Length plus girth is greater than 420cm (girth = 2x width + 2x height)
For freight (palletised items):
Length is greater than 302cm
Important: TNT shipments exceeding these limits may not be accepted into our network and could be refused by the driver or returned to the sender. If found in our network, these items will be subject to the Unauthorized Charge. You may contact Special Services to discuss possibilities for shipments that exceed these limits. For shipments not exceeding these limits, other dimension-based surcharges may apply, such as Non-Conveyable (SNC) or Exceeds Dimensions (SED).
* To learn more about our Additional Handling Surcharges and how to avoid them, you can read more here. You may also refer to our packing tips and packaging guidelines at tnt.com.
3. Remote Area: Out-of-Delivery Area and Out-of-Pickup Area
- Adjustments to postal codes where these surcharges apply. Find full details here.
Updates to our surcharges (effective 1 January 2024)
In 2024, we are updating the base amounts of the following surcharges.
| Non-Stackable* | €200/shipment |
| Dangerous Goods: Dry Ice | €12.50/shipment |
| Remote Area: Out-of-Delivery Area** | €0.45/kg |
| Non-Electronic Consignment | €8.00/shipment |
*To avoid this surcharge, please refer to our packaging guidelines.
**The postal codes where this surcharge applies will be updated. Find full details here.
Additional taxes for TNT collect shipments imported from India, Vietnam & Thailand
Invoices for TNT collect shipments imported from India, Vietnam and Thailand will reflect an additional tax in the amount and from the effective date as indicated in the table below. This is due to a change in our business model, and is compliant with relevant tax regulations. The tax will apply to all TNT customers whose shipments originate in India, Thailand or Vietnam, including payers billed outside of these countries. If you have any questions about the tax, please reach us at the enquiry hotline on your TNT invoice.
| Origin of shipment | Additional tax | Effective date |
| India | 18% | 1 June 2020 |
| Vietnam | 10% | 1 September 2020 |
| Thailand | 7% | 1 September 2020 |
Book an additional service
Get in touch with us to book an additional service.