Alerts

Stay up to date with events around the world that can impact the delivery of your international shipments

Alert

(14 October, 2019)
Service Impact due to Typhoon Hagibis (No. 19) in Japan
On October 12, 2019, a powerful Typhoon Hagibis (No.19) hit Japan. As a result, service delays may be anticipated in the affected areas in Japan (Eastern part of Japan).

To check the status of your shipment, please visit tnt.com.

 

(11 October, 2019)
Saturday, 12th October operation impact due to typhoon Hagibis
Due to the impact of Typhoon Hagibis, we will close Customer Service and all eastern Japan Operation. The pickup services of Nanko station, Kobe station and non-direct serve area in western Japan will operate as normal. Please arrange your pickup via myTNT2 or jSolutinos in these areas.

We regret the inconvenience this may cause you, but appreciate your understanding in advance.

 

(9 October, 2019)
Pickup and delivery service impact is expected due to typhoon Hagibis

Due to the impact of Typhoon Hagibis, we anticipate service impact to our pickup and delivery services in some areas. Also, we expect large number of inquiries to our Customer Service hotline and phone call connection may not be established.

We regret the inconvenience this may cause you, but appreciate your understanding in advance.

 

(9th September, 2019)
Service impact in parts of eastern Japan due to Faxai

Due to the impact by Typhoon Faxai, we anticipate some service delays in pickup and delivery in parts of eastern Japan. Also, we are experiencing large number of inquiries to our Customer Service hotline right now and it may be difficult for you to get through.   

We regret the inconvenience this may cause you, but appreciate your understanding in advance.

 

(5th August, 2019)

Obon holiday week service schedule

Please find TNT Obon holiday week service schedule here.

 

(12th June, 2019)
Service chagne notification form TNT Osaka station during G20 Osaka Summit.
Please find TNT Osaka operation schedule during G20 Osaka Summit from here.

(8th April, 2019)
2019 Golden week pick up, delivery and customer service schedule.

For Golden week operational schedule, please access the link to schedule PDF.

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