What is Changing?

Important notice of merger and request to update company information
Posted on April l, 2023

Effective April 1, 2023 Fedex and TNT are joining forces in Malaysia.  What is changing and what remains the same?  Below you can find all the necessary information:

 

What is changing?

New combined legal entity details: 

Federal Express Services (M) Sdn Bhd
Level 21, Menara LGB
No 1 Jalan Wan Kadir
Taman Tun Dr Ismail
60000 Kuala Lumpur
W.P Malaysia

 

Effective April 1, 2023 you must update the bank account name in your payment systems to settle your invoices for TNT shipments:

 

Bank account name (NEW):Federal Express Services (M) Sdn BhdFederal Express Services (M) Sdn Bhd
Bank:Citibank BerhadCIMB Bank Berhad
Account number:7768XXXXXXXXX
(where XXXXXXXXX refers to your 9-digits
TNT Account Number)
98991XXXXXXXXX
(where XXXXXXXXX refers to your 9-digits
TNT Account Number)
Branch:Citibank BerhadCIMB Bank Berhad
Swift Code:CITIMYKLCIBBMYKL

If you use JomPAY, please note that the Biller Code for TNT shipments remains the same.  Here are the details for your reference: 

Biller code : 87254

Ref-1 : 9 digits TNT account number

Ref-2 : Contact name and telephone number

If in doubt, please follow the bank details included on the invoice.

Your invoices

You will still receive separate invoices for Fedex Express and TNT services for the time being.  Our legal entity name and bank account name on the invoices will change.  There may also be some small changes to how the invoice looks.

 

What remains unchanged?

You are still able to use our combined possibilities, services and online tools.
 

Our websites

Visit fedex.com/en-my/home.html and tnt.com/express/my
 

Our products and services

For the time being, our products and service portfolios remain unchanged.
 

Your account

There are no changes to your existing FedEx or TNT accounts as a result of combining the FedEx and TNT legal entities in Malyasia.
 

Order a pick-up

FedEx shipments - fedex.com/en-my/home.html

TNT shipments - mytnt.tnt.com
 

Our Track your shipments

FedEx shipments: fedex.com/en-my/home.html

TNT shipments : tnt.com/express/my
 

Contact us

We look forward to your calls and emails : 

1800.88.6363

mycsr@fedex.com

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