The source for any answer you need 

Please use our online tools to check the status of your shipment, obtain a quote or process new bookings. Alternatively you can also email us and we will follow up as soon as possible.

You’ll soon benefit from the ease and convenience of having joint customer service enquiry email for both your FedEx Express and TNT shipping needs. Effective January 1, 2023, the customer service enquiry email in Malaysia will change to

Contact us

Please note that the caller number for Malaysia FedEx Customer Service is displayed as +603.7723.8401

1800 88 6363

603 7721 1388

In May 2023, our customer service hotline will feature an Interactive Voice Assistant which will provide 24/7 support for tracking your shipment and answer commonly asked questions.

Top 10 FAQs 

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Get your shipping documents

Shipping documents

Download commercial invoice and consignment note templates and avoid unnecessary delays.

More docs and handy guides

Cases and guides on surcharges, customs, dangerous goods, accreditations, as well as advice specific to your industry.

A-Z of shipping

Every important shipping term and its definition

Keyword index to TNT Services
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