Customs clearance

When sending goods abroad, customs can cause delays. See what to expect when shipping internationally and how to reduce time at the border.

Basics to clear customs

Check shipping regulations

Variations in regulations mean that exporting can differ from country to country. Ensure that you are fully aware of licensing, special provisions and restricted and prohibited goods in the country you are shipping to.

Prepare documentation

Getting the required documents in advance is vital if you want to avoid hold-ups at the border. Be sure to include all necessary information on your commercial invoice, since this is how customs authorities will classify and process your shipment.

Duties & taxes

International shipments are often liable to import duties and taxes but that doesn’t mean you have to be caught out by them. Since these vary according to the destination and the shipment value, make sure you are fully aware of what you or the receiver will have to pay.

You can also check our customs and shipping updates for the latest information.

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Validation of address

Customs usually need to verify the origin and destination of your shipment. Our database automatically validates addresses, meaning you know in advance if it will be possible for your goods to reach their final destination.

Digital commercial invoice

A complete and comprehensive commercial invoice is vital if you want to pass through customs smoothly. Creating a digital commercial invoice on myTNT or downloading a template from our site will speed up the process.

Door-to-door tracking

Your shipment doesn’t disappear once it leaves the country so you should still be able to see where it is at all times. Track & Trace lets you locate your shipment worldwide and informs you of when we expect it to arrive at its destination.

Topics on export and import

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