Additional services and surcharges

Does your shipment require extra attention? TNT offers a wide range of additional services to handle your requirements. Take into consideration mandatory surcharges that apply to every shipment.

Additional services

Time definite

  • 9:00 Express
  • 10:00 Express
  • 12:00 Express

Collection and delivery

  • Priority
  • Late collection
  • Remote area service
  • Resolved wrong address
  • East Malaysia service
  • Bonded surcharge

Shipment handling

  • Non-conveyable
  • Exceeding dimensions
  • Non-stackable

More

  • Special goods transport
  • Enhanced liability
  • Paper consignment notes and invoices

Download additional services fees

Surcharges

Surcharges are additional charges that are mandatory and applicable to your TNT shipments. When shipping consignments with TNT, the following surcharges apply:

Fuel surcharges
TNT applies an index-based fuel surcharge to every shipment. 

Enhanced security surcharge
TNT has implemented additional procedures, activities and investments to safeguard our customers' shipments whilst in our custody. To partially offset the additional costs an Enhanced Security Surcharge is applied to all shipments.

The enhanced security surcharge will be levied on all international Express, Economy Express and Special Express shipments at the rate of €0.05 per kilo*, subject to a minimum of €0.50 and maximum €10.00 per shipment.

For airfreight shipments, a surcharge is levied at the rate of €0.09 per kilo*. The minimum surcharge is based on a weight of 100kg. There is no maximum charged weight.

*TNT uses a volumetric conversion factor to calculate whether a shipment will be charged according to its statistical weight or volumetric weight - whichever is greater.

TNT reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipments to TNT, you agree to pay the surcharges, as determined by TNT.

Temporary Surcharge Adjustment on Outbound Shipments from Malaysia


We announced a temporary surcharge on all TNT international shipments beginning April 6.

We implemented this surcharge due to the various COVID-19 containment restrictions issued in countries around the world. Those restrictions continue to disrupt the global supply chain. As a result, air cargo capacity is limited, and we are incurring incremental costs as we adjust our international networks to best deliver much-needed goods and services in this constrained environment.

Beginning August 10, the surcharge amount for some TNT international shipments originating in Malaysia will increase. Updated amounts can be found below.

Effective date

Impacted shipments

Surcharge per kg (in MYR)

April 6, 2020 to August 9, 2020

Outbound from Mainland China to the rest of the world

MYR 4.30 per kg*

April 6, 2020 to August 9, 2020

Intra-APAC**

MYR 4.30 per kg*

April 6, 2020 to August 9, 2020

All international shipments except for above

MYR 1.00 per kg*

* MYR 4.30 per shipment minimum applies regardless of the origin markets.

** The shipments transported among Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, South Korea, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Philippines, Papua New Guinea, Singapore, Taiwan China, Thailand and Vietnam, except for the shipments between Australia and New Zealand.


Temporary Surcharge from August 10, 2020
 

Effective date

Impacted shipments

Surcharge per kg (in MYR)

August 10, 2020

Outbound from Malaysia to Australia and New Zealand

MYR 8.60 per kg (updated)1

 

Intra-APAC except for above2

MYR 4.30 per kg3

 

Outbound from Malaysia to USA, Canada and Puerto Rico

MYR 4.30 per kg (updated)3

 

All international shipments except for above

MYR 1 per kg3

1. MYR 8.60 per shipment minimum for outbound from Malaysia to Australia and New Zealand

2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam

3. MYR 4.30 per shipment minimum applies

Additional GST for TNT collect shipments imported from India (effective September 1, 2020)

Starting September 1, 2020, invoices for TNT collect shipments imported from India will reflect an additional India Goods and Services Tax (GST) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with India Tax regulations. The GST below will apply to all customers, including payers billed outside India:
 

Origin of ShipmentAdditional Tax
IndiaIndia 18% GST

If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.

Additional VAT for TNT collect shipments imported from Vietnam (effective September 1, 2020)

Starting September 1, 2020, invoices for TNT collect shipments imported from Vietnam will reflect an additional Vietnam Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Vietnam Tax regulations. The VAT below will apply to all customers, including payers billed outside Vietnam:

Origin of ShipmentAdditional Tax
VietnamVietnam 10% VAT

If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.

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