Preparing boxes

How to avoid damage and delays

Little details when packing your goods can cause damage or delay your shipment. Here's what you can do to help ensure every box you send arrives on time and in perfect condition.

A guide to stronger boxes

1. Choose quality

Used boxes lose strength. Ensure your box is rigid and dry, with no punctures or damage.

2. Avoid empty space

Too much padding reduces stacking strength. Avoid boxes that are too big for their contents and require excessive padding. Otherwise they risk getting crushed.

3. Heavy boxes

We accept boxes up to 70 kg without a pallet but if the box weighs above 30 kg, surcharges may apply. Please put a “HEAVY” label on boxes over 23 kg. 

2 3 - 7 0 kg


4. Seal with an H

Use proper sealing tape in an H pattern on the top and bottom – don’t use string or rope. If your box is heavy, consider strapping it.

5. Label clearly

Remove old labels. Affix new labels on top, so the barcode is flat (not folded over the edge). Place a copy of the label inside the box.

Maximum dimensions

Economy express

2.4 x 1.2 x 1.8 m
1000 kg/piece
7000 kg/shipment


2.4 x 1.2 x 1.5 m
500 kg/piece
500 kg/shipment

Well done!

Take care when packing

Your packaging needs to meet our minimum requirements.