Healthcare People

Helping save and improve people's lives

Healthcare logistics must confront unique regulations and challenges. We understand it’s not just about transport from A to B. It’s about finding cures and improving lives. We offer market-leading expertise and specialist service to help healthcare professionals do their vital work.

Test medication

Healthcare research is a highly competitive business. The speed of the R&D process is crucial, but any deviation from stringent regulations can compromise results and cause delays or financial loss.

 

Serving the healthcare sector for more than 30 years, our people know the issues confronting R&D and healthcare transport. You can rest assured your test medication will reach the investigation site on time and in proper condition.

 

We can improve your healthcare supply chain, including:

 

  • Up to 40% reduction in transport costs by combining network transportation and dedicated specialist services
  • Up to 50% reduction in packaging costs with our leased, high-performance, reusable packaging
  • 15% increase in budget accuracy with our simplified pricing and invoicing structure
  • 20% improvement in on-time delivery with fewer carriers for each consignment

Our people

Dedicated customer service teams make an appointment with the receiver of test medication to eliminate customer-controlled failures. These teams monitor the delivery process, report temperature logger information and provide status reporting.

Medical device technology

Because medical devices save lives, great care is taken in their design, production and preparation. We apply the same care, dedication and expertise when delivering your products to your customers. Your product availability is key when it comes to helping healthcare professionals save lives.

 

Fast, reliable transportation is a winning alternative to holding costly consignment stock in hospitals. Hospital deliveries that might prove a challenge to some are straightforward for us. We deliver to over 17,000 hospitals across Europe.

 

We can improve your healthcare supply chain, including:

 

  • 3.5% reduction in hospital consignment stock, on average, with our widest next-day network coverage
  • Up to 50% reduction in likelihood of stock-out at the hospital due to transport-related issues
  • Up to 80% reduction in the cost of emergency shipments by combining network and dedicated first- and last-mile delivery service

Our service

  • We offer next-day delivery to 96% of European hospitals - 7% more than our competitors.
  • Our service performance is 98% - 2% higher than industry average.
  • We are the only express delivery company to combine air, road and special services via one contact.

Our people

  • Dedicated customer service teams have better local planning capabilities, leading to 1.5% better service performance.
  • These teams proactively monitor shipments from collection to delivery, activate service recovery (if necessary), and provide you with complete visibility over the shipping process.

Get in touch with our Healthcare People