Alerts

[Notice] Privacy Policy Upate |Posted on September 22, 2025

Dear Customer,

To comply with the Personal Information Protection Act of Korea, we are updating our Privacy Policy to include new provisions on the management of dormant accounts.
 

1. Amendment

Article 5 (Destruction of Personal Information) will be amended to add the following new paragraph (4):

(4) The Company classifies accounts with no login or service activity for twelve (12) consecutive months as “Dormant Accounts” and provides prior notice of deletion at least thirty (30) days in advance by email or other appropriate means. If the user logs in or submits a separate request during the grace period, the account will remain active; otherwise, the account and related personal information may be destroyed without delay.
 

2. Effective Date

The revised Privacy Policy will take effect on October 1, 2025.
 

3. Contact Information

The full text of the updated Privacy Policy is available on our website.

For inquiries, please contact our Customer Service Center (Tel: 02-3496-7777, email: krcsl@fedex.com).

Thank you for your continued trust and support.

Federal Express Korea LLC 

Notice of Amendment to TNT Express Privacy Policy (Korea)|  Posted on June 20, 2025

TNT Express Privacy Policy (Korea) has been amended, with the revised version scheduled to take effect on June 30, 2025. For more details, please click [here].

Revision of Privacy Policy in Korea | Posted on Feb 2, 2024

We would like to express our sincere gratitude to all customers who use the website of TNT Express, Federal Express Korea LLC (Federal Express Korea Limited) and the Korea branch of Federal Express Corporation (hereinafter collectively referred to as the "Company").

The company informs you that the contents of the privacy policy will be changed as follows. The revised Privacy Policy will come into effect on Feb 9, 2024.

Key Revisions

1. Additional information for Korea (Privacy Policy) Table of contents added
2. Delete outline
3. Changes in general provisions
4. Changes in the purpose of personal information processing and items subject to personal information processing
5. Personal information collection and policy changes
6. Change of processing/retention period of personal information
7. Changes to destruction of personal information
8. Changes to the provision of personal information to third parties (modification of recipient, etc.)
9. Change in personal information processing consignment status (domestic)
10. Changes to overseas transfer of personal information (provision to third parties/entrustment of personal information processing)
11. Change cookie environment and add installation method
12. Changes to customer rights, obligations and events
13. Changes in measures to ensure the stability of personal information
14. Addition of matters regarding biometric information collection, use and refusal, etc.
15. Addition of additional use and provision of personal information
16. Change of personal information protection manager and customer grievance handling department.
     

For details of the revised Privacy Policy, please click HERE to check.