Help with tracking your package

Our Customer Service team will answer any questions you may have about tracking your parcel. They can also explain any tracking statuses you’re unsure of. You can contact them here. To try and save you some time, below are a few questions we’re often asked about tracking packages. You might find a quick answer.

Easier tracking with notifications

Stop with the searching and let your shipment updates come to you. Just download our app and enable notifications. We’ll then let you know every time the status of your shipment changes.

TNT customer data to be migrated to FedEx Express effective on November 17, 2017. Find out more