Helpful Links for your shipping requirements

Whether you distribute to internal departments or external clients, we empower your own ordering systems to easily arrange shipping.



Re-arrange a delivery

Missed a home delivery? Use your 'Sorry We Missed You' card to check the status of your parcel or to organise a re-delivery to a local newsagency at a time convenient to you using TNT Local Exchange.


Check domestic shipments transit times


Check international shipments transit times


Booking cut-off times

For domestic shipments Australia-wide.


Mobile services

When you are on the move, whatever device you have to hand, you can track and trace your shipment. Gain instant shipping access on your mobile phone using specially designed technology.

Send the SMS message to this number:

0408 620 309

This service is for domestic shipments only.


Order consumables

To order your CIT labels, consignment notes, operational labels, satchels and cartons simply complete the below form. Please allow up to three business days for delivery



Retrieve an invoice or consignment note image

To retrieve copies of the invoice and related documents, including consignment notes, credit advices, debits advices and Australian customs paperwork.


TNT Australia invoice payment options

To pay by credit card please click on 'pay by credit card' or to pay electronically from your bank account, by direct debit, American Express recurring billing service or by BPay please click on 'other payment options'


Change or update account details

To change your accounts details or update it, please click below.


CIT remote support

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.



International airfreight quote

For imports and exports of shipments 200kg or greater, including dangerous goods, oversized and awkward freight.


Overseas pick-up request

Fill out an international pick-up request online.

SMS tracking for domestic shipments - FAQ

“Special assistance? Any Questions? We are here to help you”
13 11 50

Go to the Help Centre

“Sending from point A to B, Prepare, Ship, Deliver”
See how

Go to the explainer

“More than 5 parcels a week? Start using our Online Tool”

View features