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Our team is available Monday to Friday from 08:00 to 18:00
and Saturday 08:00 to 12:00

We are closed on Sunday and Public Holidays.


Call us:

13 11 50

To further strengthen our security protocols, we will soon be implementing single factor authentication process when you call our Customer Service team, in which you will be required to provide one of the following identifications: account number, tracking number, booking ID, or case ID. If you can't provide any of these, please write to us and our first available Customer Service team member will respond to your query.


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