Missed a delivery?

Have you missed a delivery and need to organise a re-delivery?

Click here to use your 'Sorry We Missed You' card to check the status of your parcel or to organise a re-delivery to a local newsagency at a time convenient to you using FedEx-TNT Local Exchange(FedEx OnSite).

Click here for more information on FedEx-TNT Local Exchange (FedEx OnSite) or to find a FedEx-TNT Local Exchange (FedEx OnSite) location near you click here.

If you were unable to organise a re-delivery please fill in your details below and a Customer Care representative will be in touch.

First name *

Last name *

Consignment number or booking reference number (if relevant)

Account Number (if available)

Telephone (no spaces)

Email Address *

Please include any further information or feedback in the area below in order for our Customer Care Team to assist further.

Missed a delivery?

If you were unable to organise a re-delivery please fill in your details below and a Customer Care representative will be in touch.

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